Why Are Videos Not Showing Up?
Humie relies on YouTube embeds to show content. In some cases, this can cause issues. The most common situations are listed below.
- YouTube video is taken down/disabled: in some cases videos may be disabled by the Channel owner without first notifying us. In such cases, you may see a 'Video Unavailable' message. We work to remove such videos and replace them with new ones as quickly as possible.
- Video not available in your region: some YouTube videos are not available in certain geographical regions. Humie is currently optimized for use in the United States, though it is available around the world. We are working to localize the app for other regions.
- Screen Time restrictions: The Screen Time parental control feature on iOS can cause YouTube to be blocked. In this case you may see an error message when trying to watch a video. To address this issue, you can:
- Go to Settings > Screen Time > Content & Privacy Restrictions.
- If Content & Privacy Restrictions are on, go to App Store, Media, Web, & Games and make sure that Web Content is not set to 'Allowed Websites Only.'
- Alternatively, can add 'youtube.com' to the allowed websites list
If none of these cover your situation, please get in touch with us.